We, currently, ship to the addresses in Canada and the USA only. We cannot ship to PO Boxes.

Please allow us 1 to 3 business days to process your order for shipping. After your order is shipped, we will send you an email notification with a tracking number. You can use this number to check the status of your order. Please click on the Track My Order link displayed in the footer section of our website to track your order.

We offer FREE Standard Shipping on all orders shipped within Canada. We also offer FREE Standard Shipping on all orders over $100.00 shipped to the USA. Under the normal circumstances, the estimated delivery time for a Standard Shipping may vary from 3 to 9 business days. We also offer other shipping options for faster delivery speeds at additional rates. The rates will be calculated based on your location and will be displayed during the checkout.

Please contact us at hello@jewellerymatters.com if you have additional questions about our Shipping policy.